【Release postponement】The specification changes of the email sending from overseas
【リリース延期】海外からのメール送信仕様の変更について

  • 更新日時
Dear Customer,

Thank you for continued use of our services.

As follows, we planned to change the specifications for sending e-mail on Tuesday, November 12, 2019,
but we have stopped the release work because a malfunction during the process has been confirmed.
We sincerely apologize for any inconvenience this may cause to our customers.
We will inform you about the schedule of the re-release again.

-------------------

Dear Customer,

Thank you for continued use of our services.

We would like to inform you about the specification changes of the email sending.
There will be restrictions on sending email (using our SMTP server) from overseas.
That won't affect the received email, use in Japan, and using other ISP mail.
We ask for your kind understanding and cooperation.

[The date of the change]
12 November 2019

[Workarounds]
To workaround the problem, do one of the following:

- Permission of sending from overseas
You can set it on our user website "My page"
If you use send an email(using our SMTP server) by any mailer
from overseas, you must do this.
Login Mypage
https://mypage.itscom.net/Top/Login/ 
ID and password are required to log in

* The settings page is available from November 12, 2019
* This site is presented only in Japanese.
* It takes a week for the changed settings to take effect.

- Using web mail
Web mail will not get those limits.
Please Login to our webmail "dokodemo mail"
https://webmail.itscom.net/am_bin/amlogin (for PC)
https://webmail.itscom.net/am_bin/slogin (for SmartPhone)
mail address and POP Account Password are required to log in

*Inquiries
Opening hours: 9:30 a.m.-6:00 p.m. everyday
E-mail: support@itscom.jp
Tel:  0120-125607(Toll Free)
If you cannot access the number above,
please try the following number: 042-716-9617